Payment and dispatch
The following terms and conditions apply:
Domestic delivery (Germany) and neighbouring countries: Austria, Belgium, Denmark, France, Italy, Luxemburg, Netherlands, Poland, Portugal, Romania, Sweden, Spain, Czech Republic.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
Free delivery to consumers from an order value of minimum €49. Free delivery to retailers and beekeepers from €149. Below, each delivery costs €6.50.
Deliveries to foreign countries:
The delivery to other European countries currently costs €12 per order. For retailers and beekeepers, it's €12 per 30kg.
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 2 days, for deliveries abroad within 3 - 6 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
Accepted Payment options
- Payment in cash at the time of collection
- Prepayment via transfer
- Cash on delivery (plus COD charges 5,90 €)
- Payment via SEPA direct debit
- Payment by invoice (via Ratepay)
- Payment via direct debit (via Ratepay)
- Payment by instant bank transfer (via Klarna)
- Payment by invoice (via Klarna)
- Payment via instalment purchase (via Klarna)
- Payment via direct debit (via Klarna)
- Payment via credit card (via Klarna)
- Payment via amazon Pay
via PayPal Checkout:
- Payment via PayPal
- Payment via credit card
- Payment by SEPA direct debit
- Payment by "Pay Later"
via PayPal:
- Payment via PayPal
- Payment via credit card
- Payment by SEPA direct debit
- Payment by "Pay Later"
Further details on payment
You will receive a pre-notification at least 5 days before the date of direct debit collection. Please note that you are obliged to ensure sufficient funds in the account on the announced date.
Our bank account:
Sparkasse Bühl
BLZ 662 514 34
Konto-Nr. 516658
IBAN DE92 6625 1434 0000 5166 58
BIC SOLADES1BHL
In case of questions, please contact us at the contact details mentioned in the Legal Notice.